Mentorway is a mentorship platform that connects you with real experts for personalized guidance, offering direct access to mentors' original works and ensuring fair compensation for creators.

How does Mentorway ensure authentic mentorship?

Mentorway provides direct access to mentors' original works and authentic insights, ensuring genuine expertise and fair compensation for content creators.

What types of mentorship are available?

Mentorway offers career mentorship, skill development coaching, leadership training, and personalized professional development guidance across various industries.

What is Mentorway and how does it work?

Mentorway is a professional mentorship platform that connects you with real industry experts for personalized career guidance. Unlike other platforms, we provide direct access to mentors' original works and ensure fair compensation for creators, guaranteeing authentic insights and expertise.

How do I find the right mentor for my career goals?

Mentorway matches you with mentors based on your specific industry, career goals, and skill development needs. Our platform features verified experts with proven track records in their fields, ensuring you connect with mentors who can provide relevant, actionable guidance for your professional growth.

What makes Mentorway different from other mentorship platforms?

Mentorway ensures authentic mentorship by providing direct access to mentors' original works and compensating creators fairly. This approach guarantees genuine expertise and prevents the dilution of knowledge that occurs on platforms using AI-generated or recycled content.

What are the benefits of professional mentorship?

Professional mentorship accelerates career growth by providing personalized guidance, industry insights, skill development, networking opportunities, and strategic career planning. Studies show mentored professionals advance 5x faster and earn higher salaries compared to those without mentors.

How much does Mentorway mentorship cost?

Mentorway offers flexible pricing options to accommodate different budgets and mentorship needs. Our platform ensures fair compensation for mentors while providing accessible professional development opportunities for mentees across various career stages.

Privacy Policy for Mentorway

Last Updated: March 21, 2025

Introduction and Overview

Welcome to Mentorway ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our educational platform, which includes our website (mentorway.io) and mobile applications.

Mentorway is an educational platform that processes copyrighted content (with permission from authors) using artificial intelligence to create quality educational materials for our users. This Privacy Policy applies to both our website and mobile applications available on the Apple App Store and Google Play Store.

Our platform operates under Romanian law and complies with the General Data Protection Regulation (EU) 2016/679 (GDPR) as implemented in Romania through Law no. 190/2018.

Data Controller Information

Mentorway, located in Romania, is the data controller and responsible for your personal data. If you have any questions about this Privacy Policy, including any requests to exercise your legal rights, please contact us at:

Mentorway
Simeria, Strada Cuza Voda nr. 19
Simeria, Hunedoara, Romania
Email: privacy@mentorway.io

Types of Data We Collect

1. Personal Data

We collect several types of information from and about users of our platform:

Identity Data: Full name, username or similar identifier
Contact Data: Email address, phone number (optional), address (optional)
Profile Data: Your profile information, preferences, and feedback
Technical Data: Internet protocol (IP) address, device identifiers, browser type and version, time zone setting, operating system, and platform
Usage Data: Information about how you use our website and app, including time spent, pages visited, features used, and learning patterns
Purchase Data: When you make purchases through our app using RevenueCat, transactional information and purchase history are collected
Content Interaction Data: Your interactions with educational content, including progress, quiz results, and preferences

2. Non-Personal Data

We also collect non-personal, aggregated data such as statistical or demographic data. This derived data may come from your personal data but is not considered personal data under law as it does not directly or indirectly reveal your identity.

How We Collect Your Data

We use different methods to collect data from and about you:

3. Direct Interactions

You provide us with your personal data when you:

Create an account or profile
Subscribe to our services
Use our interactive features
Contact our support team
Provide feedback or take surveys

4. Automated Technologies

As you interact with our platform, we automatically collect Technical Data about your devices, browsing actions, and patterns using:

Cookies
Server logs
PostHog analytics
Mobile device information

5. Third Parties

We receive personal data from various third parties such as:

RevenueCat for payment processing
Apple App Store and Google Play (for app installations)
Technical service providers

Legal Basis and Purposes for Processing Your Data

We will only use your personal data when the law allows us to. Most commonly, we process your data:

6. With Your Consent

To register you as a new user
To send you marketing communications (if you opt in)
To collect analytics via PostHog
To process payments via RevenueCat

7. For Performance of a Contract

To provide our educational services
To manage our relationship with you
To process payments and subscriptions

8. For Legitimate Interests

To improve and personalize your experience
To develop and improve our services
To protect our platform from fraud
To ensure network security

9. To Comply with Legal Obligations

To adhere to Romanian and EU law
To maintain appropriate business records

AI Processing of Data

Mentorway uses artificial intelligence to process authorized educational content. Here's how we use AI:

Content Processing: We use AI to analyze, categorize, and create educational materials from copyrighted content (obtained with permission from authors)
Learning Personalization: We may use AI to adapt content to your learning style and progress
Quality Improvement: AI helps us to continuously improve content quality

This processing is conducted based on:

Our legitimate interest in providing quality educational content
Performance of our contract with you to provide personalized learning
Consent from content creators to process their materials

Third-Party Service Providers

10. PostHog Analytics

We use PostHog, hosted in the European Union (Frankfurt), to analyze usage patterns. PostHog collects:

Pages visited and features used
User journey through our platform
Interaction metrics

PostHog functions as our data processor, and we have a Data Processing Agreement in place. Your data remains within the EU when processed by PostHog.

11. RevenueCat

For mobile app payments, we use RevenueCat, which processes:

IP address
Randomly generated user ID
Purchase information
Region of user account

The legal basis for this processing is your consent according to Article 6(1)(a) GDPR. RevenueCat acts as our data processor with appropriate safeguards in place.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including:

Account Information: While your account is active, plus up to 24 months after account closure for legal and business purposes
Usage Data: Up to 24 months from collection
Financial Records: As required by tax and financial regulations (typically 7-10 years)
Communication Records: Up to 24 months from last interaction

We review our retention periods regularly and may anonymize your personal data (so it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

International Data Transfers

As a Romanian company, we primarily process data within the European Economic Area (EEA). However, some of our service providers may be based outside the EEA. Whenever we transfer your personal data outside the EEA, we ensure a similar degree of protection by implementing at least one of the following safeguards:

Standard Contractual Clauses approved by the European Commission
Only transferring data to countries with adequate data protection laws as determined by the European Commission
Using service providers that offer appropriate certification mechanisms like EU-US Data Privacy Framework

Data Security

We have implemented appropriate security measures to protect your personal data from accidental loss, unauthorized access, alteration, and disclosure. These include:

Encryption of sensitive data both in transit and at rest
Access controls and authentication procedures
Regular security audits and vulnerability assessments
Staff training on data protection
Incident response plans for potential data breaches

All third-party processors are required to implement appropriate security measures and are regularly reviewed for compliance.

Your Rights Under GDPR

Under the GDPR, you have significant rights regarding your personal data:

12. Right to Access

You can request a copy of your personal data and check we're lawfully processing it.

13. Right to Rectification

You can request correction of incomplete or inaccurate data we hold about you.

14. Right to Erasure

You can ask us to delete your personal data in certain circumstances.

15. Right to Restrict Processing

You can ask us to suspend processing your personal data in specific scenarios.

16. Right to Data Portability

You can request transfer of your data to you or a third party in a structured, commonly used, machine-readable format.

17. Right to Object

You can object to processing based on legitimate interests, direct marketing, or research/statistical purposes.

18. Rights Related to Automated Decision Making

You can object to automated decision-making, including profiling, that produces legal or similarly significant effects.

19. Right to Withdraw Consent

You can withdraw consent where we rely on consent to process your data, without affecting the lawfulness of processing before withdrawal.

To exercise any of these rights, please contact us at privacy@mentorway.io. We will respond to all legitimate requests within 30 days.

Cookie Usage

Our website uses cookies and similar technologies. For detailed information, please see our Cookie Policy.

Children's Privacy

Our services are not intended for individuals under 16 years of age without parental consent. If you are under 16, please use our services only with involvement of a parent or guardian. We do not knowingly collect personal data from children under 16 without verifiable parental consent.

For educational contexts where our platform may be used by schools for children under 16, the school acts as the representative of the parents and may provide appropriate consents.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. The updated version will be indicated by an updated "Last Updated" date at the top of this document. We encourage you to review this Privacy Policy frequently to stay informed about how we protect your information.

How to Contact Us or File a Complaint

If you have questions, comments, or concerns about this Privacy Policy or our data practices, please contact:

Mentorway
Simeria, Strada Cuza Voda nr. 19
Simeria, Hunedoara, Romania
Email: privacy@mentorway.io

You have the right to lodge a complaint with the Romanian data protection authority, the National Supervisory Authority for Personal Data Processing (ANSPDCP), or your local data protection authority if you believe we have violated your data protection rights.

ANSPDCP contact information:
28-30 Magheru Blvd
District 1, Bucharest
Romania
T +40 318 059 211
F +40 318 059 602
www.dataprotection.ro

Terms of Service for Mentorway

Last Updated: March 21, 2025

20. Introduction and Acceptance

Welcome to Mentorway ("we," "our," or "us"), an educational platform that processes authorized copyrighted content with artificial intelligence to create quality educational materials.

These Terms of Service ("Terms") govern your access to and use of the Mentorway platform, including our website at mentorway.io and our mobile applications ("Service"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Service.

Mentorway is operated from Romania and these Terms are governed by Romanian law.

21. Definitions

Throughout these Terms, we use specific terminology:

"Content" refers to all educational materials, text, images, graphics, audio, video, and other materials available through the Service.
"User" or "you" refers to any individual who accesses or uses the Service.
"Content Creator" refers to authors who provide original copyrighted content to Mentorway.
"User Content" refers to any content that Users contribute to the Service, including comments, notes, and feedback.
"AI Processing" refers to our use of artificial intelligence to process and present educational content.

22. Account Registration and Eligibility

3.1 Registration Requirements

To use certain features of the Service, you must register for an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

3.2 Account Security

You are responsible for safeguarding your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

3.3 Age Restrictions

The Service is intended for users who are 16 years of age or older. Users under 16 may only use the Service with parental or guardian supervision and consent. If you are using the Service on behalf of a school or educational institution for users under 16, you represent that you have the authority to do so.

23. Subscriptions and Payments

4.1 Service Options

We offer various subscription plans for accessing premium features of the Service. The specific features and pricing are described on our website and in our mobile applications.

4.2 Payment Processing

For mobile app purchases, we use RevenueCat to process payments through the Apple App Store or Google Play Store. Your payment information is subject to the privacy policies and terms of these third-party services.

4.3 Subscription Terms

Subscriptions automatically renew at the end of each billing period unless canceled before the renewal date. You can manage and cancel your subscription through your Apple App Store or Google Play Store account settings.

4.4 Free Trials

We may offer free trial periods for our subscription plans. If you do not cancel before the end of the trial period, you will be automatically charged for the subscription.

4.5 Refunds

Our refund policy complies with the policies of the Apple App Store and Google Play Store. Additionally, EU users have the right to withdraw from a subscription purchase within 14 days without giving any reason, unless you have expressly agreed to begin the service immediately and acknowledged that you lose the right to withdraw once the service begins.

24. Intellectual Property

5.1 Our Intellectual Property

The Service and its original content (excluding User Content and Content Creator content), features, and functionality are owned by Mentorway and are protected by Romanian and international copyright, trademark, and other intellectual property laws.

5.2 Limited License to Users

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and use the Service for your personal, non-commercial educational purposes.

5.3 Content Creator Rights

Content Creators retain ownership of their original copyrighted content. By providing content to Mentorway, Content Creators grant us the right to process their content using AI to create educational materials for our users according to our separate Content Creator Agreement.

5.4 User Content

You retain all rights to User Content you submit, post, or display on or through the Service. By providing User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, translate, and distribute such content in connection with providing the Service.

5.5 Restrictions

You may not:

Reproduce, distribute, publicly display, or publicly perform the Service or Content
Modify, create derivative works, or disassemble the Service or Content
Remove any copyright or proprietary notices
Use the Service or Content for commercial purposes without our permission
Transfer the rights granted to you under these Terms
Use the Service to store or transmit infringing or illegal content

25. AI Processing and Educational Content

6.1 AI Processing Description

Mentorway uses artificial intelligence to process authorized content from Content Creators to generate educational materials. This processing may include summarizing, organizing, adapting, and presenting content in various formats.

6.2 Educational Use

All content processed by our AI is intended for educational purposes only. While we strive for accuracy and quality, we do not guarantee that all AI-processed content is error-free or suitable for all educational contexts.

6.3 Content Feedback

We welcome feedback on our educational content. If you believe any content contains errors or could be improved, please contact us at feedback@mentorway.io.

26. User Conduct and Restrictions

7.1 Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to use the Service:

In any way that violates applicable local, national, or international laws or regulations
To transmit any material that is defamatory, obscene, indecent, abusive, offensive, harassing, or otherwise objectionable
To impersonate any person or entity or falsely state or misrepresent your affiliation with a person or entity
To interfere with or disrupt the Service or servers or networks connected to the Service

7.2 Prohibited Activities

You further agree not to:

Use any robot, spider, or other automatic device to access the Service
Introduce any viruses, trojan horses, worms, logic bombs, or other harmful material
Attempt to gain unauthorized access to, interfere with, damage, or disrupt the Service
Engage in any data mining or similar data gathering activities
Use the Service to build a competitive product or service

27. Content Guidelines

8.1 User Content Standards

Any User Content you provide must comply with the following standards:

Be accurate (where stating facts)
Be genuinely held (where stating opinions)
Comply with applicable laws and regulations
Not infringe any third-party rights
Not be likely to deceive any person
Not be threatening, abusive, or invade another's privacy
Not promote discrimination or illegal activities

8.2 Monitoring and Enforcement

We have the right, but not the obligation, to:

Remove or refuse to post any User Content that violates these Terms
Take any action with respect to User Content that we deem necessary
Disclose your identity to any third party who claims that material posted by you violates their rights
Terminate your access to all or part of the Service

28. Term and Termination

9.1 Term

These Terms shall remain in full force and effect while you use the Service.

9.2 Termination by You

You may terminate your account at any time by following the instructions on the Service or by contacting us at support@mentorway.io. Canceling your account does not automatically cancel your subscription; you must manage subscriptions through the Apple App Store or Google Play Store.

9.3 Termination by Us

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason whatsoever, including, without limitation, if you breach these Terms.

9.4 Effect of Termination

Upon termination, your right to use the Service will immediately cease. If your account is terminated due to your breach of these Terms, you may not re-register for the Service.

29. Disclaimers and Limitations

10.1 Service Availability

The Service is provided on an "as is" and "as available" basis. We do not guarantee that the Service will be uninterrupted, timely, secure, or error-free.

10.2 Educational Content Disclaimer

While we strive to provide accurate educational content, we make no warranties about the completeness, reliability, or accuracy of content available through the Service. Any reliance you place on such information is strictly at your own risk.

10.3 Limitation of Liability

To the maximum extent permitted by law, in no event shall Mentorway, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

Your access to or use of or inability to access or use the Service
Any conduct or content of any third party on the Service
Any content obtained from the Service
Unauthorized access, use, or alteration of your transmissions or content

10.4 Consumer Rights

Nothing in these Terms shall affect your statutory rights as a consumer or exclude or limit our liability for death or personal injury arising from our negligence or fraud or fraudulent misrepresentation or any other liability that cannot be excluded or limited by Romanian law.

30. Indemnification

You agree to defend, indemnify, and hold harmless Mentorway, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Service.

31. Changes to Terms

We may revise these Terms at any time by updating this posting. Your continued use of the Service following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page frequently so you are aware of any changes, as they are binding on you.

32. Governing Law and Dispute Resolution

13.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of Romania, without regard to its conflict of law provisions.

13.2 Dispute Resolution

Any dispute arising out of or in connection with these Terms, including any question regarding its existence, validity, or termination, shall be submitted to the competent courts of Romania.

13.3 EU Online Dispute Resolution

If you are a resident of the European Union, you may also access the European Commission's online dispute resolution platform at https://ec.europa.eu/consumers/odr.

33. General Provisions

14.1 Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices and agreements published by us, constitute the entire agreement between you and Mentorway concerning the Service.

14.2 Waiver

No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term.

14.3 Severability

If any provision of these Terms is held by a court to be invalid, illegal, or unenforceable, the remaining provisions of these Terms shall remain in effect.

14.4 Assignment

You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. We may freely assign these Terms without restriction.

14.5 Contact Information

For questions about these Terms, please contact us at:

Mentorway
Simeria, Strada Cuza Voda nr. 19
Simeria, Hunedoara, Romania
Email: legal@mentorway.io